- Hign-concerned Chemical: None
- Model Number: i12
- Certification: ce
- Category: Two-wheel Scooter
- Applicable People: Unisex
- Range Per Charge: 30-35km
- Foldable: YES
- Charging Time: 4-6h
- Voltage: 36v
- Power: 500W
- Brand Name: iScooter
- Origin: Mainland China
- Tire Size: 12 inch
- Certificate:
Currently, you can pay using Visa, MasterCard, Western Union, Qiwi and bank transfer. If you need to pay by paypal,pls contact us.
1. We do not ship to P.O.Box, pls do leave us valid address & postal code. Valid telephone No. is also requested and important for shipping.
2.We ship by DPD,DHL,GLS,UPS ,free shipping,free tax
1. Defective or wrong item will be offered replacement or refunds after offer the pictures to prove it. Order unfinished,refund will be offered through dispute.order finished,refund will be offered by paypal.
2.you can return any products you have bought,even these in perfect condition.but buyer need to pay the return shipping costs.
3. In all cases, buyers pay shipping fees on their own cost to return products for exchange or refund. We will be responsible for the postage of replacements. Refund will be made upon receipt of the returned item.
There is one-year warranty time from purchased day.
we have repair shop in Germany ,UK and the ES.
within 1 month, we can fix the scooter for free, the shipping cost by us.
After 1 month before 3 month, we can fix the scooter for free, the shipping cost by buyer.
After 3 month, we can fix the scooter,the fix is free but buyer need to pay the Components, the shipping cost by buyer.
Suggestion: Please fully charge the battery after receiving the scooter. It is recommended to charge the scooter regularly (once a week) to improve the stability and life of the battery.
1.Please give us 5 star feedback when you receive the package.
2.If you have any question please feel free to contact with us, we will reply you at first time. Please don't open the dispute. We will try our best to reply all e-mails within 24 hours. However, no emails will be replied during weekends or holidays. Please allow up to 48 hours delay in receiving our response after long weekends or holidays.
3. Please contact us for resolutions before leaving negative feedback, we strive to providing the greatest service and bringing the highest satisfaction to all of our customers.
We work from Monday to Saturday. If you have any questions, please send us an email. We will respond within 24 hours. We do not work on weekends and holidays. If you have purchased from us during the holidays, we ask you to have a little patience. We will process your order as soon as we return to work.
Q1：Where would you please transport the scooter? How long will it take？
A1：Our scooters are in stock in France, Spain and Germany. We will choose the best delivery warehouse according to your delivery address. You can receive the scooter within 3-7 days.We will deliver the scooters within 48 hours after you pay.
Q2:Please specify how long the warranty period is?
A2:We will provide one-year free official maintenance and warehouse maintenance in Europe.
Q3: Do I still have to pay tax when I receive the package?
A3: Our local shops don't ask you to pay any taxes. If you have any questionsor need maintenance service, please contact our customer service.
Q4:Can I use other payment methods?
A4:We also support TT, paypal and bank payment. If necessary, please contact our customer service.
Q5:About us?
A5:iscooter brand, founded in 2010, is an independent brand company. Its products are exported to the UK, the United States, Europe, Africa, Asia, the Middle East and other international markets.
Dear customer, our scooter is not certified by German AEB. Please consider carefully before placing an order. We don't accept such returns. Thanks for your understanding.
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